Voice degraded across regions

Resolved

Operational

Started 22 days agoLasted about 3 hours

Affected

Unified Communications

PSTN Network

Inbound Routing

Outbound Routing

Updates

Resolved
February 20, 2026 at 9:47 PM
Resolved
February 20, 2026 at 9:47 PM
This incident has been resolved.
Update
February 20, 2026 at 8:55 PM
Update
February 20, 2026 at 8:55 PM
Cloudflare remains bypassed. The issue is on Cloudflare’s side: https://www.cloudflarestatus.com/incidents/kwy3dt82bwbt
Monitoring
February 20, 2026 at 7:05 PM
Monitoring
February 20, 2026 at 7:05 PM
A fix has been deployed and we are actively monitoring the results. Cloudflare has been bypassed. The issue is on Cloudflare’s side: https://www.cloudflarestatus.com/incidents/kwy3dt82bwbt
Identified
February 20, 2026 at 7:04 PM
Identified
February 20, 2026 at 7:04 PM
We bypassed Cloudflare. API and SIP are back.
Investigating
February 20, 2026 at 6:53 PM
Investigating
February 20, 2026 at 6:53 PM
We are currently investigating this incident.

Ferrum IT - Voice degraded across regions – Incident details