Audio Degredation causing choppy/one-way audio

Resolved

Operational

Started 19 days agoLasted 1 day

Affected

Unified Communications

PSTN Network

Inbound Routing

Outbound Routing

Updates

Resolved
February 24, 2026 at 3:04 PM
Resolved
February 24, 2026 at 3:04 PM
This incident has been resolved.
Monitoring
February 23, 2026 at 5:02 PM
Monitoring
February 23, 2026 at 5:02 PM
Our peer partner has implemented a fix and are currently monitoring the result.
Update
February 23, 2026 at 3:20 PM
Update
February 23, 2026 at 3:20 PM
We continue to work with our peering partners who are actively investigating this incident
Investigating
February 23, 2026 at 2:43 PM
Investigating
February 23, 2026 at 2:43 PM
We are currently investigating this incident.

Ferrum IT - Audio Degredation causing choppy/one-way audio – Incident details